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Families, Inc....Offers Youth Mental Health First Aid!
Families, Inc. is piloting the first Youth Mental Health First Aid program in NEA. Our agency will train over 200 school faculty and personnel and over 100 members of the public to improve mental health literacy – helping them identify, understand and respond to signs of mental illness.
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Families, Inc....Supporting Our Communities!
Families Inc and the American Cancer Society are teaming up. This year, we have raised over $2000 in helping to create more birthdays, with many more opportunities to raise more money. The annual Relay for Life event will be held on May 31st starting at 6pm at the new NEA Fairgrounds. Join our team by….
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TO SUBMIT AN APPLICATION TO FAMILIES, INC.:
Please go to the online application under the Careers tab.
Forward the application or a resume to:
Attn: DeShawnna Doke, Human Resources Coordinator
via fax: 870.336.1339 • email: ddoke@familiesinc.net
or send to
1815 Pleasant Grove Rd., Jonesboro, AR 72401
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Therapist / Mental Health Professionals
The Therapist will be responsible for providing functions related to the delivery of mental health care to assigned clients both on-site and off-site.
- Provides direct mental health services (intake assessment, individual/family therapy, group, crisis interventions) to assigned clients.
- Provides services at approved locations as determined by clinical need.
- Completes master treatment plans annually and treatment plan updates every ninety days.
- Completes documentation required by Managed Care and/or private insurance for approval of service reimbursement.
- Furnishes required reports to DCFS, legal system and other involved agencies.
- Attends semimonthly clinic staffings.
- Participates in after hours On Call schedule.
- Provides MHPP Supervision and Observation as outlined by company policy.
- Provides complete and timely documentation to support services rendered.
- Testifies in court as required.
The Therapist shall be licensed in the State of Arkansas to practice as a professional in Social Work, Counseling, Marriage and Family, or a Registered Nurse with one year of supervised experience in a mental health setting.
Mental Health Paraprofessional
The Mental Health Paraprofessional will establish a supportive client relationship with the goal of empowering clients and their support network to actively participate in mental health treatment. The Mental Health Paraprofessional will provide clinical interventions to reinforce, practice, and model therapeutic techniques and treatments as directed by the Mental Health Professional. The Mental Health Paraprofessional is not responsible for supervision of other staff.
- Serves as part of the client’s treatment team.
- Provides transportation as needed or deemed necessary.
- Makes necessary referrals and serves as liaison with other agencies.
- Provides timely documentation to support services rendered and provides written reports as required by other agencies (i.e. DCFS, legal system, etc.).
- Builds support network around client by working with authorized collateral sources (parents, teachers, other community agencies as appropriate).
- Provides clinical supportive interventions according to treatment plan on an off-site basis.
- Ensures client’s attendance to initial medication evaluation and subsequent medication appointments.
- Supports medical records’ staff in securing PCP referral in a timely manner.
- Schedules MHPP Supervision and Observations as outlined by company policy.
- Establishes positive relationship with client, family and their support network.
- Models stability for client and family with regular sessions.
- Empower client to improve day to day functionality, reducing stressors and increasing ability to focus on treatment goals.
- Encourages client compliance with the treatment the therapist/counselor/physician is providing.
- Monitors/reports client behavior in all environments.
- Attends semimonthly clinic staffings.
- Testifies in court as required.
The MHPP shall meet the definition of a Mental Health Paraprofessional as defined in the standards for Arkansas Medicaid Providers which requires 40 hours of Para-Professional Training. We provide an excellent 40-hour Paraprofessional Training Program during your first week of work.
Administrative Assistant
The Administrative Assistant is responsible for providing secretarial and administrative support to staff members and excellent customer service to our clients.
- Represent Families, Inc. in person, over the telephone and in the community in a professional manner.
- Liaison between the satellite clinics and the Jonesboro Corporate Office.
- Schedule Medication Clinics in the electronic medical record to include confirmation notes and the availability of an accurate daily schedule.
- Issue school and work excuses as needed.
- Collect deductible and co-pays, issue receipts for these payments and forward both to the Jonesboro Business Office when requested.
- Obtain accurate and complete Request for Service information (RFS) and follow the RFS through to becoming an Active Client or Declined RFS within a timely manner.
- Request maintenance work and repairs for the clinic.
- Order supplies for the clinic.
- Serve as a back-up to the Clinical Assistant/Medical Records Assistant in all support services areas not requiring MHPP certification.
- Forward the telephone to the Jonesboro Corporate Office, check and lock all outside doors, and straighten up the lobby before leaving in the evening.
The Administrative Assistant must possess a high-school diploma or GED and we prefer that you possess experience in an office setting within the Healthcare industry.
Clinical Assistant
The Clinical Assistant has primary responsibilities to include obtaining vital signs of clients and coordinating medication management issues while also working closely with the Administrative Assistant to provide secretarial and administrative support to staff members.
- Represent Families, Inc. in person, over the telephone and in the community in a professional manner.
- Completes Clinical Assistant note in the electronic medical record to include vital signs.
- Enters all Concurrent Medicines and Allergies in the electronic medical record, as applicable.
- Serves as liaison between client and physician for Medication questions and refills via the Prescription Inquiry form.
- Obtains PCP referrals Requests PCP Referrals on current clients and notifies CS, MHP, MHPP when the request has not been returned in a timely manner.
- Processes Release of Information requests in a timely manner using the client Contact section of the electronic medical record to monitor the requests.
- Assist with the re-scheduling and notification of clients when a Med Clinic is cancelled or re-scheduled.
The Clinical Assistant shall possess a LPN licensure (Licensed Practical Nurse) in the State of Arkansas. We prefer that you possess experience within the Healthcare industry.
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